Frequently asked questions
Pricing, plans and how the NDIS price guide works.
Common questions
Does the NDIS price guide change every year?
Yes, the NDIS price guide undergoes revisions every few months. These updates are made in accordance with NDIA guidelines to ensure that Australians living with disabilities, both present and future, receive the best value from the support provided by NDIS service providers.
What is an NDIS Support Catalogue?
The NDIA sets maximum prices for each support and service they deliver to NDIS participants. The support catalogue compiles a comprehensive list of available support for providers when requesting payments. It also offers insights into past and current support items, categorising each item by claim type (e.g., transport, food).
Can participants or providers negotiate lower prices?
Absolutely, they can! The NDIS price guide establishes maximum pricing limits for supports and services. Participants and NDIS service providers can negotiate prices before formalising a service agreement.
Can participants purchase AT support as a subscription?
Yes, participants can access support in advance by purchasing a subscription. They can utilise these supports during the agreed-upon subscription period.
I am a self-managed participant; do I pay the cost to my AT provider directly?
Yes, self-managed participants can directly pay their AT provider. They should ensure that their AT provider's costs align with the items listed in the NDIS pricing guide.
Can providers claim PPE costs from a participant's NDIS plan?
Starting January 1, 2022, providers are no longer permitted to claim the cost of personal protective equipment (PPE) from a participant's NDIS plan.
Can my NDIS provider claim for more than one support worker?
The NDIS pricing arrangement clearly specifies that participants or their providers can claim the time of multiple therapists or support workers when delivering support.
I am an NDIS participant based in Adelaide; will my pricing arrangement change?
No, the NDIS pricing guide remains consistent across all cities and states in Australia, including Adelaide and the regional areas of South Australia.
Is short-term accommodation related to your disability?
Yes, short-term accommodation (STA) is specifically tailored to support individuals with disabilities, providing them with temporary accommodation options.
What about short-term accommodation for children?
Short-term accommodation for children is also available through the NDIS respite accommodation plan. It aims to create a safe and supportive environment for children with disabilities, enabling their participation in activities and receiving the necessary care and support.
Does short-term accommodation help you pursue your goals?
Yes, short-term accommodation can assist individuals with disabilities in pursuing their goals. It offers a wide range of support and services tailored to individual needs, including access to therapies, skill development programmes, and assistance with daily activities.
What are the eligibility criteria for NDIS short-term accommodation in Adelaide?
Eligibility criteria for NDIS short-term accommodation in Adelaide, South Australia, include being an NDIS participant, having a disability that significantly affects daily living, and requiring temporary accommodation due to support needs or circumstances.
What support does STA include?
Short-term accommodation includes various supports such as personal care assistance, access to therapies and medical services, meal preparation, transportation assistance, and recreational activities. These supports are personalised to meet individual needs and goals.
Is short-term accommodation (STA) value for money?
NDIS short-term accommodation rates can vary depending on individual circumstances, preferences, and specific providers. It's crucial to research and compare different options, taking into consideration factors like location, facilities, services provided, and cost. Additionally, seeking insights from individuals who have used STA services or consulting with disability service organisations can be valuable.
What is the maximum number of days I can book STA for?
The maximum number of days an individual can book short-term accommodation (STA) can vary depending on the service provider's policies and the funding available through the participant's NDIS plan. It's advisable to check with the specific provider or consult the NDIA for the most accurate information.
Is there a minimum number of days for STA at ResicareSA?
To determine if there is a minimum booking requirement for short-term accommodation (STA) at ResicareSA, it's essential to contact ResicareSA directly. This policy may be subject to change, so obtaining the most current information from the provider is recommended.
How much does ResicareSA charge for respite options?
The cost of respite options can vary based on factors such as the type of respite service, the duration of stay, and any applicable subsidies or NDIS funding. For the most accurate and up-to-date pricing information, it is advisable to contact the ResicareSA support team directly.
What is your cancellation policy, should a participant choose not to proceed?
The cancellation policy for short-term accommodation (STA) or respite services at ResicareSA is set out in our terms and conditions. Please contact us directly for detailed information about our cancellation policy, as this may vary among different service providers.
Do you want to be part of ResicareSA?
If you wish to be a part of ResicareSA and explore the opportunities we offer, please reach out to us. We welcome individuals seeking exceptional care and support. Join our ResicareSA family today!
