An Elegant Overal Design

The support coordination that we provide includes, but is not limited to the following:

  • Find and assess supports and services.

  • Negotiate services and their prices, develop service agreements and create service bookings.

  • Help build a participant’s capacity to act independently and exercise choice and control.

  • Arrange service assessments.

  • Budget for each support type.

  • Liaise with plan managers.

  • Resolve issues, problems and conflicts with your providers as they arise.

  • Coordinate service delivery where you have multiple providers.

  • Understand your responsibilities under service agreement.

  • Make sure services are provided in accordance with your needs and preferences.

  • Assess whether you achieved your goals and received value for money for your plan.

  • Managing reports.

  • Consider new goals.

  • Initiate service agreement review.

  • Identify solutions to problems experienced in implementing the plan.

  • Visit you at home or at a place convenient to you to discuss support coordination of your plan