For families and guardians
How is the support going?
You see things we cannot see from the inside. Nothing you say here will change the support the person you care for receives.
You see things we cannot see from the inside. Nothing you say here will change the support the person you care for receives.
Good support rarely comes from one organisation. These are the teams we work with, refer to, and who refer to us.
We want to know what our support is actually like. This is not a test and there are no right answers. Nothing you say here will change the support you get. You do not have to give your name, and you can skip any question. You can ask someone to help you fill this in. If you tell us something that means someone may be unsafe, we have to act on it, and we may have to report it to the NDIS Commission — that is the law.
If you or someone else is in danger right now, call 000.
You can also complain to the NDIS Quality and Safeguards Commission instead of us, or as well as us — you do not have to come to us first. 1800 035 544, TTY 133 677. Interpreters can be arranged, and you have the right to have an advocate with you.
